Important Websites Every expatriates and Foreign National must know in Japan

1. Residency and Identification

2. Visa and Immigration

3. Healthcare

4. Taxation

5. Banking and Financial Services

6. Driving and Transportation

  • Japan Automobile Federation (JAF)
    • URL: https://english.jaf.or.jp/
    • Purpose: Information on obtaining a Japanese driver’s license, road rules, and roadside assistance.
  • Public Transportation (JR East)

7. Utilities and Services

  • TEPCO (Tokyo Electric Power Company)
  • Gas and Water Utilities Information
    • URL: Typically varies by municipality, but a common one is Tokyo Gas.
    • Purpose: Information on how to set up and manage gas and water services.

8. Education

  • Japan Student Services Organization (JASSO)
  • Ministry of Education, Culture, Sports, Science and Technology (MEXT)

9. Consumer Protection

  • Consumer Affairs Agency (CAA)
    • URL: https://www.caa.go.jp/en/
    • Purpose: Guidance on consumer rights, how to handle disputes, and product safety information.

10. General Information

  • CLAIR (Council of Local Authorities for International Relations)
  • Japan National Tourism Organization (JNTO)

These websites are essential for managing various aspects of life in Japan as an expatriate, from legal residency to daily living needs.

Ward offices in Japan have their own websites

many ward offices in Japan have their own websites that offer a variety of online services. These websites can be used to access information, download forms, and, in some cases, complete certain administrative procedures online, such as requesting documents or updating information. However, the availability of online services varies from ward to ward, and while some procedures can be started online, you may still need to visit the ward office in person to complete them.

Below is an overview of how to access these websites, along with examples for major cities:

Tokyo Wards:

Tokyo’s 23 wards each have their own websites. Some of them provide online services like registering your residence, applying for certificates, and checking municipal services.

Other Major Cities:

In other large cities across Japan, similar systems exist. Most have English pages or at least simplified Japanese to assist non-native speakers.

Common Online Services:

The types of online services provided by these ward and city websites typically include:

  • Certificate Requests: You can often request copies of your Juminhyo (Residence Certificate), tax certificates, or other official documents.
  • Notification of Changes: Reporting changes in address, household, or status.
  • Tax Payments: Some websites allow you to pay local taxes online.
  • Childcare and Education Services: Applications for nursery schools, information on schooling, and related services.
  • Health and Welfare Services: Information on health insurance, welfare services, and elder care.
  • Waste Disposal and Recycling Information: Guidelines on waste separation and collection schedules.

How to Access Services:

  • Navigation: Once on the website, look for sections like “Procedures” (手続き), “Online Services” (オンラインサービス), or “Certificate Requests” (証明書請求).
  • Language: Most ward office websites have a language selection option, often in the top right corner of the homepage. If English is available, select it for easier navigation.
  • Digital Certificates: For some services, particularly those requiring personal identification, you might need to use your My Number Card and a card reader.
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